Privacy Policy

1. Introduction

This Privacy Policy explains how AIFIDN (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website, web application, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Policy, please do not use the Service.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide Directly

• Contact details such as your name, email address, phone number, and country.
• Account information such as username, password, and profile details.
• Professional details such as your clinical background, specialty, and practice location (if provided).
• Course registration data, feedback, and communication with us.
• Payment-related information (processed via secure third-party payment providers; we do not store full card details).

2.2 Information Collected Automatically

• Usage data (pages visited, time spent, clicks, referring pages).
• Device and technical data (IP address, browser type, operating system, device identifiers).
• Approximate location data derived from your IP address.
• Cookies and similar tracking technologies (see Section 5).

2.3 Information from Third Parties

• Data from payment processors (payment status, billing confirmation).
• Analytics providers and service partners to help us understand and improve the Service.

3. How We Use Your Information

We may use your information for the following purposes:

• To provide, operate, and maintain the Service.
• To register you for courses, manage your account, and track your learning progress.
• To communicate with you about your account, registrations, updates, and support requests.
• To send you important notices such as changes to our terms, policies, or services.
• To personalize your experience and present relevant content.
• To improve, test, and enhance our courses, platform, and user experience.
• To detect, prevent, and address technical issues, misuse, or fraudulent activity.
• To comply with legal obligations and enforce our Terms of Use.

4. Legal Bases for Processing (If Applicable)

If you are located in a region that requires a legal basis for processing (such as the European Economic Area), we process your personal data under one or more of the following bases:

• Contract: To provide the Service you registered for.
• Legitimate interests: To improve our services, maintain security, and run our operations.
• Consent: For certain communications or optional analytics where required.
• Legal obligation: To comply with applicable laws and regulations.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies (such as pixels or local storage) to:

• Keep you logged in and maintain your session.
• Remember your preferences and settings.
• Understand how you interact with the Service and improve it.

You can adjust your browser settings to refuse cookies or to notify you when cookies are being sent. However, some parts of the Service may not function properly if cookies are disabled.

6. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service providers: Third-party vendors that help us operate the Service (e.g., hosting, email delivery, analytics, payment processing).
• Instructors and educational partners: Where necessary to deliver specific courses or certifications.
• Legal and regulatory authorities: When required to comply with applicable laws, regulations, or legal processes.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

7. International Data Transfers

Your information may be processed and stored in servers located in countries outside your own. By using the Service, you consent to the transfer of your information to such locations, which may have different data protection laws.

8. Data Retention

We retain personal data for as long as reasonably necessary to provide the Service, fulfill the purposes described in this Policy, and comply with legal, accounting, or reporting requirements.

When data is no longer needed, we will delete or anonymize it in a secure manner, where feasible.

9. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• Right to access your personal data.
• Right to correct inaccurate or incomplete data.
• Right to request deletion of your data (subject to legal obligations).
• Right to object to or restrict certain types of processing.
• Right to data portability.
• Right to withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us using the details in Section 12.

10. Security

We use reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children’s Privacy

The Service is intended for professionals and adults. We do not knowingly collect personal data from children under the age required by applicable law. If you believe a child has provided us with personal data, please contact us, and we will take steps to remove such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. In some cases, we may provide additional notice (such as email or a notice on the website).

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

AIFIDN
Email: info@aifidn.com